Privacy Policy

 

Privacy Policy – Lustra Fit

This Privacy Policy explains how Lustra Fit (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

For any questions about our privacy practices or to make a complaint, contact us

Collecting Personal Information

We collect certain information when you visit the Site, interact with it, or make a purchase. Below is the type of information we collect and why.

Device Information

• Purpose: To ensure the Site loads properly and analyze usage for improvements.

• Source: Automatically collected through cookies, log files, and similar technologies.

• Personal Information Collected: Web browser version, IP address, time zone, cookie data, pages viewed, and interaction details.

• Disclosure: Shared with Shopify and analytics providers.

Order Information

• Purpose: To process your order, fulfill shipping, communicate order updates, and prevent fraud.

• Source: Collected when you place an order.

• Personal Information Collected: Name, billing/shipping address, payment details (credit card, etc.), email, and phone number.

• Disclosure: Shared with Shopify and payment processors.

Customer Support Information

• Purpose: To provide assistance and address inquiries.

• Source: Collected when you contact support.

• Personal Information Collected: Name, email, and any additional information you provide.

Minors

The Site is not intended for individuals under 18 years of age. If you believe a minor has provided us with their information, contact us for its removal.

Sharing Personal Information

We share your Personal Information with third parties to provide our services:

• Shopify: Our e-commerce platform. Read more: Shopify Privacy Policy.

• Legal Requirements: We may disclose information if required by law or to protect our rights.

Behavioural Advertising

We use Personal Information for targeted advertising and marketing, including:

• Google Analytics: To analyze customer behavior (opt-out here).

• Facebook & Google Ads: To show relevant ads. You can manage your ad settings:

  • Facebook Ads Preferences

  • Google Ad Settings

Using Personal Information

We use your information to:

• Process orders for Lustra Fit Ab Belt

• Handle payments

• Ship your order

• Send order updates and promotions

GDPR (For European Customers)

If you’re in the EEA (European Economic Area), you have rights to:

• Access your data

• Request corrections or deletion

• Object to automated decision-making

CCPA (For California Residents)

Under the California Consumer Privacy Act (CCPA), you can:

• Request access to your data

• Ask for deletion

• Opt out of data selling

To exercise your rights, contact support@lustrafit.com.

Cookies

We use cookies to enhance your browsing experience, including:

• Functional cookies (website operation)

• Performance cookies (analytics)

• Advertising cookies (targeted ads)

You can disable cookies in your browser settings.

Changes to This Policy

We may update this Privacy Policy. Any changes will be posted here.

For any privacy-related concerns, email support@lustrafit.com.